delivery & returns
Placing an order
We ship worldwide to most countries. You will receive a confirmation email as soon as you’ve placed a successful order. Contact us on firstname.lastname@example.org
Your order will be dispatched normally within 24 hours on a weekday. We offer standard and express delivery. In both cases your items will be sent using a tracking number a signature will be required for express delivery.
Final shipping costs will be calculated on your order. Please note that you will be responsible for any import duties or taxes. Please also note that all orders are subject to confirmation, product availability and that we can only deliver to the payment card billing address.
Returns / Exchanges - For your peace of mind
Notify us at email@example.com within 14 days of receiving the items (7 days if the item was on sale).
So we can start your returns process, the goods should be returned in their original condition and packaging with the packing slip inside. We will process your refund or exchange as soon as we receive the goods.
This information does not affect your statutory rights on faulty goods.